You may return most new, unopened items within 5 days of delivery for a store credit only but shipping price not included. If item is RTS because address can not be found of what you provided you must pay for reshipment.
All white clothing, accessories, Hosiery, shoes, jumpers and leggings are FINAL SALE!
Exchanges on other items must be received within 5 business days from delivery date!
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your credit once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.